物流供应链管理咨询诊断方法：


· LEP工具介绍
1、第一、二、三部分都是采购、生产和分销领域内的共同部分；
2、第四、五、六部分是以流程导向，评估这三个领域更深入、更详细的部分。


· WIP持续改进方法论
物流诊断的目的就是要对目前的状况做出改进，它的思想其实是成为一个能连续取得成功的物流中心的基础。


· WIP评估关键要素
Professionalism 专业度
- Warehouse managers must be considered part of the management team and not second-class citizens.
- DC经理是管理团队的组成部分
- Warehouse management and employees will be trained to handle their tasks and not viewed as overhead.
- DC管理层及员工的培训
- Management will understand the true value of warehousing and the reality that warehousing often is one of the last frontiers for improvement.
- 管理层对物流中心真正价值的认识

Customer Awareness 客户认同
- Warehouses must be measured by how well they meet the customer’s expectations.
- 物流中心表现是否满足客户的期望值
- Warehouses will function as a support activity for customers and will be anxious to fulfill customer requirements.
- 物流中心运作是对客户的支持功能
- Warehouse and customer adversarial relationships will be eliminated.
- 物流中心与客户之间是否存在不协调的关系

Measurement 绩效评估体系
- Warehouse management will produce monthly reports on space utilization, labor utilization, damage, inventory accuracy and equipment utilization.
- 物流中心是否存在空间、人员、货损、库存、设备等利用月报
- Management will view warehousing from a positive perspective because of the information they receive about warehouse performance.
- 管理层对于月报告持肯定观点
- Warehouse measurements will be used to plan future capacity.
- 物流中心月报将被用于未来能力计划

Operations Planning 运作计划
- Warehouse managers will truly manage their warehouse.
- 物流经理在真正的管理他们的仓库
- Firefighting will be minimized.
- 消除“消防队员”式的工作方法
- Warehouse plans will be established that will result in the warehouse becoming a strategic weapon for customer service.
- 仓储运作计划必须建立，仓库成为满足客户服务的战略武器

Centralization 集中一体化
- Continued improved transportation responsiveness and reliability will support the trend towards fewer warehouses.
- 持续改进的运输使仓库集中化成为可能
- The logistics information and material movement systems will be more integrated.
- 物流信息与物料转移系统的一体化趋势
- Systems and procedures will be put in place to achieve continuous flow distribution.
- 系统与流程确保持续物流的流畅

Pace 步调
- The pace of warehouse changes will be greater than in the past and this pace will be expected and accepted.
- 物流中心的改进快于以往的情况，且这种步调被广泛认可
- Systems will be put into place to support continuous flow warehouse operations.
- 新系统的导入以支持物流中心的作业的持续性

Variety 对变化的适应性
- Warehouse have the ability to provide add-valued-service
- 物流中心能够为客户提供增值服务
- Warehouse have the ability to provide service for new customers
- 物流中心有足够的能力服务于更多的新增客户
- The current system and operation process can meet the customer’s requirement
- 当前系统及作业流程能够完全满足客户的要求

Flexibility 灵活性
- Warehouse organizations will be structured so as to provide the maximum Flexibility
- 物流中心的组织模式可提供最大的灵活性.
- Warehouse employees will be crosstrained to handle a wide variety of tasks.
- 物流中心作业人员可进行不同作业任务
- Warehouses will make better use of part-time and temporary work forces.
- 物流中心能很好地利用兼职及临时人员

Uncertainty 不确定性
- Warehouse employees will be held accountable for doing it right the first time. Checkers will be eliminated.
- 物流作业人员保证其第一次作业的准确性，而非依赖于检验
- Dock operations will be planned and will function according to the plan.
- 存在月台作业计划
- Exceptions and deviations will occur infrequently, and when they occur,they will be rectified quickly.
- 异常状况及偏差发生频率较低，且会被很快地纠正

Integration 整体性
- Operational synergy will occur as a result of warehouse employees working together as a team.
- 员工具有团队精神 
- The warehouse will no longer be an organizational island, but will be integrated with manufacturing, marketing,                         transportation and the entire organization.
- 仓库不是处于孤岛状态（市场/采购等）
- Communication networks will support the integration of the customer to the warehouse and the entire organization.
- 信息交换系统支持客户、物流中心及整个组织之间保持迅速、通畅地信息交换

Inventory Accuracy 库存精确性
- As management demands accurate inventory, annual physical inventories will be eliminated.
- 管理层要求随时可提供精确地库存报告
- The true purpose of cycle counting will be understood as the proper management of inventory.
- 循环盘点地真正目的在于正确地管理库存
- Systems will be put in place to support ongoing cycle counting.
- 系统支持循环盘点

Space utilization 空间利用率
- Management will better understand the cost of space and this will lead to improved space utilization.
- 管理层很好地理解空间成本的概念
- Innovative material handling and storage equipment will be installed to minimize aisles and maximize cube utilization.
- 合理的物料搬运及存储设备将被用于减少通道及提高空间利用率
- Random storage will replace assigned storage.
- 随机存储策略将取代固定储位策略

Order Picking 订单拣选
- Orders will be pre-routed and preposted to result in increased efficiency.
- 订单进入物流中心后经过预先处理
- The issues of zone, batch and wave picking will be understood and fully evaluated in the design of the best picking system.
- 充分理解分区拣选、批量拣选，并在设计拣选系统中经过全面评估
- A wide variety of material handling and storage equipment will be evaluated in the design of an order picking system.
- 在拣选系统规划中对各种拣选、存储设备进行全面评估

Continuous Flow 持续的物流
- DRP and EDI will support continuous flow.
- DRP与EDI将支持持续的物流
- Inventory turns will be a high priority throughout the organization.
- 库存周转率具有极高的优先级
- Customized warehousing will allow for a reduction in storage SKUs while increasing the SKUs offered to our customers.
- 物流中心在物流能力提高的前提下，能有效降低库存量

WMS 仓库管理信息系统
- WMS will be real-time, bar code based, RF driven systems that maximize warehouse performance.
- 基于条码、RF的实时数据传输的WMS
- WMS will be planned, justified, and implemented by professionals who truly understand warehousing.
- WMS的计划、调整、实施将有真正了解仓库运作的人员参与
- All warehouse employees will receive the appropriate level of competency based development for their tasks.
- 所有的员工均接受了与他们的作业相关的适当水平的培训

Logistics Cost 物流成本
- There will be a clear understanding and awareness of the costs of logistics.
- 公司对物流成本有非常清晰的理解
- Logistics partnerships will support both cost reduction and customer service improvements.
- 物流合作伙伴将支持成本的降低及服务水平的提高

工厂物流运营改善方法原则：
工厂物流营运的改善是一个复杂的涉及面广的问题，为了保证运营改善的顺利进行，同时保证在改善过程中及后续获得效率与效益，物流运营改善工作必须遵循以下方法原则：
1、物流营运改善是一项不间断，持续性的工作，需要在掌握方法论的基础上，在平时当成一项工作进行，对于已存在或新发现的问题实时改善。
2、物流营运中需要改善的问题必须分轻重缓急，分步骤实施，必须根据需要改善问题的风险等级，效果影响，时间性来对问题进行划分，确定改善的先后次序。
3、物流营运改善是咨询顾问公司与客户公司双方共同的合作，咨询顾问公司对客户公司进行方法论的传递，具体实施行动由客户项目小组执行，客户项目小组在改善中必须明确改善的目标与方法论，便于后续的执行与再出现问题的自我诊断改善。

工厂物流持续改进成功模式:
1、成功模式的5个基本要素
2、方向或目标——对您要达到目标的描述
3、实施方法步骤——如何达到目标
4、取得成功的要求——取得成功所必须的信念和因素
5、指导原则——实施时必须遵守的原则
6、取得成功的依据——达到目标后的评价

项目实施阶段管理法则：


PHASE – I：调研访谈阶段
阶段目标：基于物流运作与物流管理的调研
行动方案：
1、物流诊断培训；
2、物流总体能力评估（战略层面问题定义与分析）；
3、物流运作诊断评估（运作层面问题定义与分析）。

PHASE – II：问题排序阶段
阶段目标：在第一阶段工作的基础上，完成企业物流诊断的重点问题分析、排序。
行动方案：
按照LEP/WIP风险度高低来进行排序。

PHASE – III：问题共性分析阶段
阶段目标：
双方项目组通过讨论，确认LEP/WIP优先级高的问题；然后我们把LEP/WIP的共性问题找出来。
行动方案：
1、双方就物流管理方面风险度高的问题（LEP/WIP）进行讨论并达成一致；
2、把LEP/WIP中的共性问题分析出来；
3、总结出实质性问题。

PHASE – IV：问题实质原因阶段
阶段目标：对物流诊断的实质原因进行分析，找出原因并提出相应的建议阶段。
行动方案：
1、根据共性分析找出实质性问题；
2、分析实质性问题的原因；
3、提出相应的建议；
4、出具物流诊断报告初稿。

PHASE – V：建议报告完成阶段
阶段目标：双方项目组对震旦物流诊断报告初稿进行讨论，拟定出报告最终稿
行动方案：
1、进行物流诊断报告讨论；
2、对于今后要重点改进的方面，讨论建议设计方案的计划。

PMP管理体系


(正在逐步更新与完善中……)